If you’re feeling sick or you’re injured, should you visit your primary care doctor, an urgent care clinic or the emergency room? This guide can help you decide where to go for treatment.
Sometimes we feel like a “wait and see” approach is best, but remember that urgent and emergency medical needs shouldn’t wait. Always call 9-1-1 for immediate care if you’re facing a serious medical problem or life-threatening emergency.
Primary careA primary care provider is your family medicine physician, internal medicine doctor or pediatrician. Regular visits with your provider are important to stay on top of any needed health screenings or chronic conditions, and they are often available to see you when you’re feeling under the weather.
Go for: COVID-19 symptoms (call first, so they can take steps to protect others), a cold, flu, muscle strains, mild to moderate pain, acute illnesses (shingles, headaches, skin rashes and infections), fever, mild to moderate respiratory disorders, persistent cough
- Availability: Business hours, typically Monday through Friday
- Wait time: Can be days, sometimes weeks for nonurgent concerns
- Cost: Usually a copay
- Availability: Extended hours, including nights and weekends
- Wait time: Varies; typically first come, first served
- Cost: Generally higher than your doctor but lower than an emergency room; some urgent care centers offer a convenient flat cash-pay price
- Availability: Always open
- Wait time: Varies; more serious conditions get seen first
- Cost: Most expensive, but also well-equipped to deal with every ailment — and quickly; most insurance plans cover at least part of emergency room costs
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